What Info Does Golden Tiger Collect?
The first type of information Golden Tiger collects about you is the information you provide yourself. You share it when interacting with specific site components. For example, when you create and verify a Golden Tiger account, you may be required to provide your passport, ID card, or driver’s license.
Some information about you is sent to Golden Tiger automatically. This includes your IP address, operating system, the device you use to access Golden Tiger, crash reports (if the site crashes while you’re using it), and more.
Golden Tiger rarely obtains information about you from third parties. For instance, the site may request information from its payment providers about their clients (this can be necessary to comply with AML and KYC obligations).
Legality of Processing Your Data
The primary basis that allows Golden Tiger to collect information about you is the contract you accept during registration. In addition, Golden Tiger is subject to AML and KYC obligations imposed by its licence. These requirements permit the site to collect your data (primarily payment and identity details) on a legal basis.
How Golden Tiger App Uses the Collected Data
What’s the purpose of collecting so much information about you? Golden Tiger uses it to:
- Determine if you are eligible to use the app: the Golden Tiger application needs to confirm you are at least 18 years old and reside in an approved jurisdiction;
- Fulfil legal obligations: Golden Tiger must carry out AML and KYC procedures (licensing requirements), which may require your payment and identity details;
- Provide support: if you encounter a bug, information about your system or payments can help Golden Tiger’s support team resolve your issue;
- Improve Golden Tiger: by collecting and analysing your interactions with the platform, Golden Tiger adapts to improve its performance;
- Facilitate responsible gambling: by knowing how much time you spend with Golden Tiger, the site’s specialists can more accurately determine if you may be experiencing problem gambling;
These and other Privacy Policy provisions can change at any time. If that happens, Golden Tiger will promptly notify you and provide the opportunity to review all updates.
Sharing Your Personal Data
According to the Golden Tiger Privacy Policy, the site may share your personal data. With whom? First, your data can be shared with other companies within the Golden Tiger group and with service providers (payment processors, game providers, etc.).
Another category of recipients Golden Tiger regularly shares data with includes regulators, law enforcement agencies, government bodies, courts, fraud prevention organisations, licensing authorities, eSports self-governing bodies, and similar entities. This disclosure is required for AML and KYC compliance.
How Golden Tiger Protects Your Data
The platform stores a large amount of sensitive data in its systems, which requires robust protection. To ensure this, Golden Tiger uses strong encryption. Standard TLS (Transport Layer Security) is applied when you transmit your data and when it is stored within Golden Tiger.
In addition to encryption, Golden Tiger implements conventional network security measures. These include firewalls, intrusion prevention systems and network segmentation, all monitored and maintained according to recognised industry best practices. To further strengthen network security, Golden Tiger maintains a dedicated team that continuously monitors security systems, event logs, notifications and alerts from all infrastructure to detect and address threats.
Furthermore, Golden Tiger restricts access to your data. Only a very limited number of company employees, contractors and agents can view the information you provide.
Data Retention
You can delete some of the data you have provided to Golden Tiger at any time; certain information is removed automatically; other data is retained for periods Golden Tiger deems necessary. Why is this done? Most commonly, it is to comply with legal obligations that require Golden Tiger to perform AML and KYC procedures (both of which require your personal data).
Your Rights Towards Your Shared Data
Here are some of your primary rights concerning the personal information you have shared with Golden Tiger:
- To be informed about what personal data Golden Tiger holds about you;
- To request correction of any inaccurate or misleading information;
- To ask Golden Tiger to erase all data about you if it is no longer necessary for the purposes for which it was collected, if you have a lawful basis for deletion, or if your data has been processed unlawfully, among other lawful grounds;
- To request that Golden Tiger restrict the processing of your personal information;
- To lodge a complaint with your local data protection authority.
If you wish to make any of these requests, please send a corresponding message to [email protected].